Integration Enables Best-in-Class Customer Service for Shippers and Carriers
Boulder, CO; Birmingham, AL - (October 19, 2016) 10-4 Systems, the
highest fidelity form of multi-modal shipment tracking in North America,
today announced that it has integrated with McLeod Software, an
industry leading provider of transportation management software. This
integration provides Shippers and Carriers the ability to gain
transparency into their networks through McLeod Software’s PowerBroker.
10-4 is currently integrated to more than 8,000 Carriers, both asset
and non-asset, and works directly with these Carriers to provide
visibility to their Shippers, giving them a best-in-class customer
experience. A series of proprietary methods are used to obtain direct
Carrier visibility into both the tractor and trailer for transparency of
any shipment moving throughout the supply chain.
10-4 provides a hierarchy of settings and automated system alerts for
shipments running early, on-time, in jeopardy or late. They
continuously recalculate the ETA and give customers the ability to share
this information internally across Ports, Distribution Centers,
Wholesalers and externally to the final Consumer. By using real-time
carrier data, 10-4 geofences key locations in transit so you can share
delivery windows for planning purposes and offer the most unique
customer service tool in the industry via mobile, web, and desktop
notifications.
"This is an exciting integration for both our Shipper and Carrier
customers as it enables a “plug and play” solution for McLeod software
users." said Travis Rhyan, 10-4 President and CEO. "McLeod users can now
turn on the integration and share and/or consume real-time location and
shipment data with any partner in their network."
”Partnering with 10-4 Systems allows our mutual customers the ability
to share information with their entire supply chain from start to
finish” said Robert Brothers, Manager of Product Development at McLeod.
“Increased efficiency and a better customer service experience creates a
win-win for everyone involved.”
About 10-4
10-4 is redefining the future of transportation by providing the
first and only integrated, automated visibility portal connecting
Shippers, Carriers and Brokers to track freight and provide delivery
notifications for inbound and outbound shipments in real-time. Visit www.10-4.com to set up a demo.
Source: McLeod Software